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This privacy policy sets out how uses and protects any information that you give when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24-May-2018.

Lawful Basis

In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consents is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and performance of contractual measures as well as for answering inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfil our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f GDPR. In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

What we collect

We may collect the following information:

  • Information You Give Us: we receive and store any information you provide on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our Services.
    - search for products or services;
    - place an order;
    - provide information in Your Account (and you might have more than one when shopping with us);
    - communicate with us by phone, e-mail, or otherwise;
    - contact information including email address;
    - demographic information such as age, gender, postcode, preferences and interests;
  • Automatic Information: we automatically receive and store certain types of information when you interact with us, such as information about your use, including your interaction with content and services available on our website. Like many websites, we use "cookies" and other unique identifiers and we obtain certain types of information when your web browser accesses our website.
    - the Internet protocol (IP) address used to connect your device to the Internet;
    - computer, device, and connection information such as device application or browser type and version, browser plug-in types and versions, operating system, or time zone setting;
    - the location of your device or computer;
    - the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time); cookie number; products and/or content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Purchase and delivery of products and services. We use your personal information to facilitate the processing of payments and communicate with you about orders, products, services, and promotional offers.
  • Communicate with you. We use your personal information to communicate with you in relation to and the services we offer via different channels (e.g., by phone, email, messenger, social media channels).
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Does Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling our customers personal information to others. shares customers personal information only with Third Party payment providers to process your online payments in real time or with shipping carriers to ship your order as quickly as possible.
These service providers and shipping carriers have access to personal information needed to perform their functions, but may not use it for other purposes. They are obliged to treat your data according to this Privacy Notice and the relevant data protection legislation.

Transfers out of the European Economic Area. Whenever we transfer personal information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.

How Long do we Keep Your Personal Information?

We keep your personal information to enable your continued use of, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and services we recommend.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

What Choices Do I Have?

- You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of features such as the shopping basket.
- You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section.
- You have the right to access, update, and modify your personal data, and to object to its processing. You can exercise this right by sending an e-mail to our data controller.
- At any time you may ask us to stop sending you commercial e-mail by sending your request to our data controller. Also, each commercial e-mail we send to you will tell you how to decline further unsolicited e-mail.
- The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Because cookies allow you to take advantage of some of essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any products and services that require you to sign in.
- When you consent to our processing of your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability in a commonly used and machine readable format. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact our data controller.


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and your computer. Be sure to sign off when you have finished using a shared computer.
Some of our service providers are located outside of the European Economic Area, including in the United States, and your personal information may be collected, used, stored and processed outside of the European Economic Area for the purposes described in this Privacy Policy.

Are Children Allowed to Use ?

Our website is a general audience website and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information / Data Controller

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. This service is free of charge and in accordance with GDPR we have to respond to your request no later than one month after receipt of correspondence. If you would like a copy of the information held on you please contact our data controller

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Which Information Can I Access?

You can access your information, including your name, address, shipping destinations, payment options, profile information, and purchase history in the "My Account" section of the website.

Right to lodge a complaint

Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your place of habitual residence or work or the place of the alleged infringement.


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